AryanVxd

Retail Desk is a Windows desktop POS (Point of Sale) application designed for retail stores. It covers inventory management, billing, customer tracking, returns, credit sales and tax reporting for GST, VAT, Sales Tax or your own custom tax setup — all running locally on your PC with no internet connection required.

No. Retail Desk works fully offline. All your data is stored in a local database on your device. An internet connection is not required for any core feature.

Retail Desk has two roles: Admin and Operator. Admins have full access including store settings, reports, operator management, and all transactions. Operators handle billing and day-to-day tasks as assigned by the admin.

On first launch, Retail Desk runs a setup wizard where you set your admin username and password. It also has an optional Store Information step for your store name, contact details, tax system and currency — you can skip it and fill these in later from Settings. Once setup is complete, use your admin credentials to log in every time.

On the Billing page, search for a product by name or scan its barcode to add it to the cart. Adjust quantities, select or create a customer, apply any discounts, choose a payment method, and click Checkout to generate the invoice and print a receipt.

Cash, UPI, Card and Transfer (bank or wire transfer), plus credit sales for customers who pay later. A single bill can be split across more than one method. Turn methods on or off in Settings → Payment Settings. Transfer is off by default, so switch it on there if you need it.

Yes. Go to Settings → Receipt / Invoice Settings, pick your printer and tick "Direct print (no print dialog)". Invoices then print straight to that printer at checkout. If direct printing fails for any reason, Retail Desk opens the normal print dialog instead, so you can still print the bill.

Yes. Scan a product barcode into the search bar on the Billing page (admin or operator) and the matching product is added to the cart automatically. Scanning is fast even with large catalogues, and an unknown or duplicate barcode no longer pops up the search list.

Choose your tax system (GST, VAT, Sales Tax or a custom one) and its rates in Settings → Tax Configurations. Each product is assigned one of those rates, and Retail Desk calculates tax automatically at checkout in either inclusive or exclusive mode. Receipts, reports and exports all use your tax's own name (for example "VAT" instead of "GST"). For GST, the SGST/CGST split and HSN codes are shown as usual.

Yes. Choose your currency in Settings → Store Info and your tax system (GST, VAT, Sales Tax or custom) in Settings → Tax Configurations. Both can also be set in the first-run setup wizard. Existing installs keep ₹ and GST unless you change them.

Go to Products and click Add Product. Fill in the product name, category, subcategory, barcode, selling price, cost price, stock quantity, and GST details. The product will immediately be available for billing.

Yes. From the Product page, download the bulk upload template (Excel format), fill in your product data, and upload the file. You can choose to replace existing stock quantities or add to them.

Go to Inventory > Categories to create categories and subcategories. Each product can then be assigned to a category and subcategory, making it easier to browse and search your catalogue.

The Products and Manage Inventory pages show 50 items per page with search plus category and stock filters. Use "Jump to product..." next to the pager to open the page holding a product and highlight it. In Manage Inventory, the Low and Out-of-stock tiles act as one-click filters.

Go to the Returns section and select the original invoice. Choose the items and quantities being returned and confirm. Retail Desk automatically calculates the refundable amount, updates the invoice status, and generates a return receipt.

The refund is calculated based on the items returned and any credits or loyalty points already applied on the original invoice. Retail Desk deducts non-refundable amounts automatically so the correct refund figure is always shown.

Admins can access the Reports section from the Admin Dashboard. It provides sales summaries, invoice history, customer payment records, and inventory insights to help track business performance.

Yes. Retail Desk tracks credit sales per customer. You can record partial or full credit payments from the Customer Payments section and view the outstanding balance for each customer at any time.

All data is stored in a local SQLite database file (pos.db) on your PC. Nothing is uploaded to any server or cloud service. The file's location depends on how you installed Retail Desk: Microsoft Store version (v2.0 and later): %LOCALAPPDATA%\Packages\AryanVxd.RetailDesk_…\LocalCache\Local\RetailDesk\pos.db (the package folder name ends with a short code unique to the app). Older installer versions: %LOCALAPPDATA%\RetailDesk\pos.db

Go to Settings → Store Info to update your store name, phone number, email, website, address and tax registration number, and to upload your store logo. You can also choose your currency there: pick from 38 built-in currencies, or choose "Other..." and type your own symbol. The currency is used across billing, reports and printed invoices.

Yes. Admins can create, edit, and deactivate operator accounts from the Operators section in Settings. Each operator gets their own username and password.

Close Retail Desk, then copy the pos.db file (see "Where is my data stored?") to a safe place such as an external drive or cloud storage. To restore, close the app, replace pos.db with your backup copy and relaunch. For a readable copy of your records, you can also use Settings → App Data → Export Full Data to save everything as Excel or CSV files.

Yes. Go to Settings → App Data → Export Full Data, choose Excel (XLSX) or CSV, and pick a folder. All your store data is saved as separate files you can open in Excel or Google Sheets.

Updating Retail Desk to a new version keeps all your data. Uninstalling is different. With the Microsoft Store version (v2.0 and later), Windows removes the app's data folder when you uninstall, so back up your pos.db file first. With older installer versions, the uninstaller does not touch %LOCALAPPDATA%\RetailDesk\, so your records load again after you reinstall.