AryanVxd

Retail Desk is a Windows desktop POS (Point of Sale) application designed for retail stores. It covers inventory management, billing, customer tracking, vendor purchase orders, returns, and GST-compliant tax reporting — all running locally on your PC with no internet connection required.

No. Retail Desk works fully offline. All your data is stored in a local database on your device. An internet connection is not required for any core feature.

Retail Desk has two roles: Admin and Operator. Admins have full access including store settings, reports, operator management, and all transactions. Operators handle billing and day-to-day tasks as assigned by the admin.

On first launch, Retail Desk runs a setup wizard where you enter your store details and set your admin username and password. Once setup is complete, use those credentials to log in every time.

On the Billing page, search for a product by name or scan its barcode to add it to the cart. Adjust quantities, select or create a customer, apply any discounts, choose a payment method, and click Checkout to generate the invoice and print a receipt.

Yes. You can scan a product barcode directly into the search bar on the Billing page and the matching product is added to the cart automatically.

Retail Desk supports both inclusive and exclusive GST modes. Each product is assigned a GST slab (e.g. 5%, 12%, 18%, 28%) and tax is calculated automatically at checkout based on the product's slab and the mode configured in your store settings.

Go to Products and click Add Product. Fill in the product name, category, subcategory, barcode, selling price, cost price, stock quantity, and GST details. The product will immediately be available for billing.

Yes. From the Product page, download the bulk upload template (Excel format), fill in your product data, and upload the file. You can choose to replace existing stock quantities or add to them.

Go to Inventory > Categories to create categories and subcategories. Each product can then be assigned to a category and subcategory, making it easier to browse and search your catalogue.

Yes. Retail Desk includes a vendor management module where you can add vendors and raise purchase orders to track incoming stock and manage supplier relationships.

Go to the Returns section and select the original invoice. Choose the items and quantities being returned and confirm. Retail Desk automatically calculates the refundable amount, updates the invoice status, and generates a return receipt.

The refund is calculated based on the items returned and any credits or loyalty points already applied on the original invoice. Retail Desk deducts non-refundable amounts automatically so the correct refund figure is always shown.

Admins can access the Reports section from the Admin Dashboard. It provides sales summaries, invoice history, customer payment records, and inventory insights to help track business performance.

Yes. Retail Desk tracks credit sales per customer. You can record partial or full credit payments from the Customer Payments section and view the outstanding balance for each customer at any time.

All data is stored in a local SQLite database at %LOCALAPPDATA%\RetailDesk\pos.db on your PC. Nothing is uploaded to any server or cloud service.

Go to Settings > Store Settings to update your store name, phone number, email, address, website, and GST registration number. You can also upload your store logo from this page.

Yes. Admins can create, edit, and deactivate operator accounts from the Operators section in Settings. Each operator gets their own username and password.

Copy the pos.db file from %LOCALAPPDATA%\RetailDesk\ to a safe location such as an external drive or cloud storage. To restore, replace the file in that folder with your backup copy and relaunch the app.

Yes. Reinstalling Retail Desk does not delete your database. Your data stays in %LOCALAPPDATA%\RetailDesk\, and the uninstaller does not touch that folder. If it’s still there, your records will load again after you reinstall.